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We're here while you're searching, selling, or just thinking.
Whether you have a question about a listing, need help posting one, or want to talk about a partnership, real people from our team reply on average within 24 hours on working days.
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Choose a reason for getting in touch and we'll route your message to the right team.
The answer might already be here
The most common questions we receive. If you can't find your answer, write to us and we'll be happy to add yours to this list.
How quickly can I expect a reply?
During working days (Mon–Fri, 08:00–20:00) the average response time is up to 24 hours. Inquiries that arrive in the evening or at the weekend are processed first thing the next working morning, in the order they were received. For urgent technical issues, WhatsApp is fastest.
Can I drop by the office without an appointment?
Certainly, but for security reasons please let us know by phone or email at least an hour in advance. Our office in Rijeka receives visitors by prior arrangement.
Do you charge for help with posting a listing?
No. Basic support around posting, editing and verifying a listing is completely free for all users, regardless of the chosen plan. Only advanced services such as professional photography or copywriting are charged for.
How can I report a suspicious listing?
Do you work with real-estate agencies?
Yes. We run a dedicated programme for agencies with listing packages, API access and a bulk-management tool. For details, choose the "Press / Partnerships" topic in the form above or write to Filip directly.